How to deal with a tough work colleague
Read this article for over 6 tips to successfully deal with tough colleagues.
Managing difficult conversations: 3 essential books to add to your arsenal
Here are 3 essential books that you need to add to your reading list if you are looking for sound advice on how to manage difficult conversations (and people). I personally have all three books and regularly recommend them to our clients, particularly when they are struggling with conflict situations at work or difficult conversations…
How to ask for and get a decent pay rise
Let’s face it – salary is a sensitive subject. However, that doesn’t mean we shouldn’t talk about it. After all, if you don’t ask, you don’t get. So, with that in mind, we’re sharing our best advice on how to ask for a pay rise. By the end of this article, you will know how…
5 secrets to confidently and successfully give clients bad news
How to give clients bad news As a professional advisor, e.g an accountant, lawyer, or consultant, there are always going to be times when you need to give a client some bad news. The challenge is always how to deliver the news in a way which makes you feel confident that you can cope with…
6 essential tips to avoid stirring up trouble on social media
Here is my guide to keeping yourself safe from ‘flaming’, and trouble on social media.
7 no-nonsense but effective ways to tell a team member that they are not performing
One common conversation I have with my clients is how to get the message through to a poor performer in the team. Whilst the intention is always there to have a difficult conversation, very often this intention is not acted on. After all, there are always more pressing client matters to attend to than having…
Most popular (and effective) tactics to fix a struggling team
What happens if you inherit a struggling team? After all, the professions are full of dysfunctional teams and non-team players. In this article, we discuss how to fix the struggling team, once and for all. How to fix the team. Reflect on anything team members have already told you that they’re unhappy about. In this list…
6 tips to successfully work with unreasonable partners – have you used any of these?
This article gives you 6 ideas, tips and techniques to successfully work with an unreasonable partner
Conflict Resolution Tip: Context is normally everything
Imagine this… You get on a train, planning to do some work on your iPad while you head into London. As the train progresses, it gets fuller and fuller. As a result, you move your coat and bag to let a family sit down next to you. The family is composed of a 5 year…
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