first impressions

What to do if clients keep mistaking you for the junior member of the team

  This is a common occurrence experienced by women in professional services sectors, particularly when meeting a brand new client or new client team members. It comes from the unconscious bias that the man must be the more senior person. This is extremely frustrating and can potentially cause several issues including: Your personal frustration and …

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Business Development Clinic: How can I make myself more memorable at networking events

I often run workshops on ‘working the room’ and I am always being asked how to make myself more memorable at networking events. In this business development clinic post, I share 4 ways of helping you be more memorable when working the room. Help people remember your name When you introduce yourself, say your first …

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Business Development Clinic: How to make a good impression

This is the first blog in a series by Martin Bragg, a highly experienced business development expert with 20 years experience in professional service firms. Martin has worked in business development for major international law firms including the magic circle and for accountancy practices in the big four and beyond.  In this first blog post, Martin …

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What does your voicemail say about you?

Every time someone meets you for the first time they form an impression. Their impression is created by their previous experiences, values, beliefs and attitudes. You can’t stop this impression being quickly built – it’s how we are hard-wired. The places which people are going to meet you for the first time, include: Your voicemail …

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How to make the RIGHT first impression when working a room?

First impressions are everything. Get it right, and everything becomes easy. Get it wrong and you are pushing water uphill with a sieve. Many people will warble on about you have to be your authentic self when meeting people, and get that right, and you will make the right impression.  They are sort of right… …

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What does credible really mean for a professional advisor?

I’ve been hearing the word credible and credibility banded about recently. But, what does credible mean for an accountant, lawyer or consultant?  and have been reflecting on what it actually means for a professional adviser – and how you can personally build it. But, before I go any further, in my opinion being credible and …

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Don’t forget to check your appearance before you go out – both physically and virtually

In all honesty, I’m not quite sure how many seconds it takes for someone to form an often lasting first impression of you. All I know is the answer is not very many. Most people when they go out networking are used to checking their appearance before they leave. Well, if you are like me …

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