Stop saying ‘fine’ if you want to develop a profitable relationship
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Stop saying ‘fine’ if you want to develop a profitable relationship

ByHeather Townsend

I was reading a great blog post by Dinah Liversidge on ‘is being ‘fine’ costing you business’, which prompted me to think in more detail about how being ‘fine’ is hindering your from developing your personal brand and relationships further. I’m Heather Townsend, author of Poised for Partnership and co-author of How to Make Partner & Still Have a…

32 ways to say thank you quickly, personally and cheaply
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32 ways to say thank you quickly, personally and cheaply

ByHeather Townsend

Saying thank you for referrals or introductions to people is an important way to express your gratitude, and educate your network that you would like more of these. (This includes both your internal firm network and your external network) With a little thought and pre-planning, you can implement these ideas very quickly and always have…

8 ways to help prospective clients sign up quicker – part 1
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8 ways to help prospective clients sign up quicker – part 1

ByHeather Townsend

If someone could wave a magic wand, one of my three wishes would be that potential clients would turn up cheque book in hand asking me where to sign and when to start. I’d then have to spend less time wooing them and helping them through the process of getting to the all important signing…

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