red flags to represent an under-performing staff member
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5 red flags that show you have an under-performing team member

ByHeather Townsend

A well-performing team can transform a good firm into a great one. It’s vitally important that you ensure your team are fulfilled and performing to the best of their abilities. Of course, you can do so by tracking KPIs and scheduling regular reviews, but a large part of ensuring your team is at its best…

a girl at a crossroads to symbolise how to encourage employees to take initiative
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5 foolproof ways to get your staff to take initiative (and why they won’t take it in the first place)

ByHeather Townsend

“Why won’t my staff take initiative?” , “why do they always come to me with any little problem?” , “why do I have to spoon feed my staff?”  How can you encourage your team members or employees to take initiative and why won’t they do it in the first place? I’m Heather Townsend, author of…

remote employee monitoring
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7 ways to make sure your remote employees are actually working

ByHeather Townsend

So many professionals are spending at least part of their week working from home. Even lawyers, accountants and consultants. As the biggest challenges to remote management are keeping track of employees, engaging with them, and ensuring they are productively working during office hours, this article outlines 7 ways to tackle them head-on. This is all…

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