5 ways to make it easier for you to pick up the phone and make that call – part 1
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5 ways to make it easier for you to pick up the phone and make that call – part 1

ByHeather Townsend

I was talking with a new client last week, and she explained to me that she wasn’t one of those people who found it easy just to pick up the phone and talk to people – particularly people she had not spoken to in a while. I know that one of the best ways to…

9 easy non-verbal signals which mean all is not going well
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9 easy non-verbal signals which mean all is not going well

ByHeather Townsend

In our recent blog series on how to navigate your firm’s politics successfully (part 1, part 2, part 3), we talked about the need to learn to read non-verbal body language. Very often it is a person’s body language, which will give the greatest clues to their state of mind. The skill of reading non-verbal body language can…

partnership track
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What’s the best way to build your client portfolio?

ByHeather Townsend

How do you attract clients? This is normally one of the first questions I ask my clients. After all, many of my clients are working with me to help them build their client portfolio. However, it is amazing how many of my clients are trusting to luck for the phone to ring. Luck or hope…

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