managing others

What’s worst than winning a juicy piece of work? Realising you don’t have a team of people who you can reliably delegate down to and trust that they will deliver to the required standard in the time you have been allocated… So, what can you do to build that around you? I’m Heather Townsend, author of Poised…

If you are going to make it successfully up to equity partner and beyond, you will need a high performing team working for you. A high performing team doesn’t happen by chance! If you are going to lick your team into shape, you have to be prepared to have difficult conversations about performance with individuals…

There are always going to be times when you need to ask for more from your team in your law firm, accountancy firm or other professional service firm. It may be your busy season, or maybe your firm has made headcount cuts – but the workload has stayed the same. In this blog post, we…

Do you have a team that just doesn’t seem to have any initiative? Or do you just want to know how to get people to take the initiative? If only they would do what is obvious to you – life would be so much easier! I’m Heather Townsend, author of Poised for Partnership and co-author of How to Make…

Wondering how to help your employees work from home? With the current global focus on social distancing, many firms are continuing remote working to prioritise the safety of their employees. As the UK government has strongly recommended that office-based workers work from home for the foreseeable future (if possible), this means that helping your team…