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Mixed messages can cause confusion, demotivation and waste hours that a small firm can’t afford. Yet, staff often complain about mixed messages from their boss. How can you ensure you’re not guilty of giving out mixed messages? Mixed messages can cause staff to feel confusion, anger, and tend to reduce productivity. When working with the…
This is taken from a transcription of our recent webinar “How to become a rainmaker when you are known as a great technician”. John Moss discussed the mindset shifts you will need to make to become known as a rainmaker. John Moss (JM): I’m always hesitant when we start to talk about this, I think…
This blogpost is taken from the transcript of our recent webinar ” how to become a rainmaker when you are known as a great technician”. John Moss and Heather Townsend were asked to name the main mistakes people make that stop then from becoming a rainmaker. JM: Two things; mistake number one is not…
You’ve spent years building your career. Strong financials, great client relationships, partners telling you you’re on track. You’re in touching distance of partnership – maybe 3 months away, maybe 15 months away. This should be the exciting final stretch. Here’s the uncomfortable truth: this is exactly when some of the best candidates accidentally derail themselves….
Do you ever wonder why partners seem hesitant about your progression despite your strong performance? Here’s the truth: it’s not about your technical ability or billable hours. It’s about something partners call the “peace of mind test” – would they sleep soundly knowing you’re handling their top client while they’re on holiday, or would they…
Are you waiting until you make partner to start building your referral network? Do you struggle to get referrals from your contacts because they don’t really understand what you do? If you’re wondering when the right time is to start nurturing relationships that could send work your way, this episode will change how you think…
You can work 60-hour weeks, say yes to every request, and still get overlooked for promotion. Why? Because it’s not about pleasing everyone, it’s about building strong relationships with the right people. In this episode of the How to Make Partner Podcast, Heather Townsend explains why political savvy means going deep with 10–15 influential partners,…
Do your client ‘account management’ calls feel more like taking orders than giving valuable advice? In this episode, I explain how to change these conversations so you feel like a valued professional and trusted advisor not just another pair of hands. This problem often happens when we let the client dictate the entire relationship, slowly…
Do you spend hours writing the perfect proposal, only to be ghosted by the prospect? In this episode, I explain why the problem isn’t your proposal, but what you did before you ever started writing it. Too many of us treat a proposal like a sales brochure, but the sale should be made long before…
What do you do when a client pushes back on fees for out of scope work that they have asked for? In this episode, I show you how to handle that awkward conversation without damaging the relationship. Or getting into trouble with your partners for writing off or discounting the extra fee due. It’s a…
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