2 sure-fire moves to get your clients to go to a team member first (instead of you)
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2 sure-fire moves to get your clients to go to a team member first (instead of you)

Naturally, as you get sales in the door, make connections and foster business relationships, your clients only want to speak to you. When they have a request or when things go wrong, they call you to sort them out. The problem with this? Client management eats into your time. As your time is better spent…

3 must-dos to successfully hand over your client portfolio to a team member
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3 must-dos to successfully hand over your client portfolio to a team member

To make partner, you have to win clients and grow your own book of business. To also make partner, you have to let go of clients. We know this sounds crazy but we do have a point. Put simply, as you start winning bigger and better clients, at some point you need to hand over…

How to manage and minimise constant interruptions from clients so that you can take back control of your time
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How to manage and minimise constant interruptions from clients so that you can take back control of your time

Interruptions kill our productivity; they take away our focus and wreak havoc on our motivation. You may think that interruptions are an inevitable part of work-life that you can’t do anything about, especially if it’s an interruption from a client, but that’s just not true. Here is how to manage and minimise constant interruptions from…

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