communication

This is why my husband and I had an argument on top of a steep hill

An incident from my recent holiday served a useful reminder of the importance of checking assumptions and clarifying exactly what a client wants. A long steep hill loomed My breathing was becoming heavier and heavier and even more laboured. My chest was screaming for my to stop. My legs were aching from every sinew. Then, …

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Most popular (and effective) tactics to fix a struggling team

In last week’s blog post I talked about the need for partners to successfully manage and lead their team. However, what happens if you inherit a struggling team? After all, the professions are full of dysfunctional teams and non-team players. In this article, Jon Baker discusses how to fix the struggling team, once and for …

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