Heather Townsend

Heather Townsend is the global expert on what it takes to make partner. She is the best-selling author of 5 books, including 'How To Make Partner And Still Have A Life' (co-written with Jo Larbie), 'Poised for partnership', 'The Go-To Expert' and 'The Financial Times Guide To Business Networking'.

What’s your suffix?

Whenever people talk about you they will normally add a tag line to you, for example, these are the suffixes that are typically applied to me: [quote]‘really knows her stuff’[/quote] [quote]‘author of ‘the FT Guide to Business Networking’[/quote] [quote]‘passionate and enthusiastic’[/quote] In the interests of balance, I am aware that occasionally the suffixes which are …

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3 ways your ‘story’ can help you be more successful

If you take a look at my diverse skills set, it’s very difficult at first glance to make sense of it – let alone seem credible for what I do. [quote]How does someone with an engineering degree, end up being an executive coach, organisational development consultant, award-winning writer, mother of two young children, business networking …

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How to win clients via networking without having to network

One of the many benefits of having two business coaches within our company is that occasionally we swap clients. (With the client’s full permission). We have found that sometimes it’s useful for our clients to hear (very often the same thing) it from a different person, who has a different slant on the problem. Anyway, …

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why every networker needs a credibility story (or two)

After training over 200+ professionals in the last 6 months on their networking skills, I noticed that there was a common theme to what people found hard to do when networking. This theme, went something like this: “how do I start and maintain an interesting conversation, whilst not being boring, but use this conversation to …

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