assertiveness

How to say no to a work project from a partner

How do you say no to a partner who is asking help from you for a work project? And how do you do it without offending them or hurting your career? Many lawyers, accountants, and consultants find it hard to say “no” when it comes to work, especially when it is work offered by a …

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how to say no to a partner

2 solid email templates for saying no to a partner

How do you say no to a partner through email and still save your career? Can you imagine saying “no” to a partner? Even though the mere thought of doing so may cause you to tremble. However, it can be completely necessary to refuse something that they have asked of you. Many lawyers, accountants, and …

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How to say no to a partner through email

When to say No (or yes) to extra responsibilities at work

Many Big 4 firms and law firms expect their senior managers, directors, senior associates and legal directors to take on extra responsibilities at work. These are normally non-chargeable responsibilities which will take you away from the day job. The reality is that it is not optional to take on these responsibilities. However, these extra responsibilities …

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How to say no gracefully without fear of making a career limiting move

How to say no gracefully is the challenge facing most people in professional services. Saying no to the wrong person or in the wrong way can be a career limiting move. Particularly if you are on Partner Track or seeking a promotion to the next level in your firm. The problem is everyone needs to …

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Changing the word impossible to possible.

How to make sure your voice is actually heard in meetings

This is a short extract from an interview I did with Errol Williamson in spring 2015. In this podcast I explain how to make sure your voice is heard and you can get your point across in meetings.  EW:     Professionals involved in free earning careers know the importance of making a good impression at meetings; …

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9 tips for successfully dealing with conflict at work

Jon Baker, shares his top 9 tips for dealing with conflict in your team and workplace. Here are nine ideas to help you successful deal with conflict at work: Disagreement is not the same as conflict. Disagreement can lead to discussion and learning. It’s easy to sense disagreement and feel oneself getting ready for battle. …

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being professional

6 non-career limiting ways of saying no to partners, colleagues and clients

One little word. No. You would have thought it would have been easy to use this word in the workplace. After all, we are all normal, rational adults. (Well, on second thoughts!) However, why is it that some professionals find it really difficult to say ‘no’? When this word, used sensitively and diplomatically can often …

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3 books everyone who hates difficult conversations needs to read

Here are 3 great books which I suggest you put on your reading list to help you deal with difficult people and conversations. I have all three books and regularly recommend to my clients, particularly when they are struggling with conflict situations at work, or difficult conversations they know they need to have. Crucial Conversations: …

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