Managing difficult conversations: 3 essential books to add to your arsenal
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Managing difficult conversations: 3 essential books to add to your arsenal

Here are 3 essential books that you need to add to your reading list if you are looking for sound advice on how to manage difficult conversations (and people). I personally have all three books and regularly recommend them to our clients, particularly when they are struggling with conflict situations at work or difficult conversations…

How to say no to a work project from a partner
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How to say no to a work project from a partner

How do you say no to a partner who is asking help from you for a work project? And how do you do it without offending them or hurting your career? Many lawyers, accountants, and consultants find it hard to say “no” when it comes to work, especially when it is work offered by a…

How to say no gracefully without fear of making a career limiting move
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How to say no gracefully without fear of making a career limiting move

How to say no gracefully is the challenge facing most people in professional services. Saying no to the wrong person or in the wrong way can be a career-limiting move. Particularly if you are on Partner Track or seeking a promotion to the next level in your firm. The problem is, everyone needs to be…

2 solid email templates for saying no to a partner
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2 solid email templates for saying no to a partner

How do you say no to a partner through email and still save your career? Can you imagine saying “no” to a partner? Even though the mere thought of doing so may cause you to tremble. However, it can be completely necessary to refuse something that they have asked of you. Many lawyers, accountants, and…

When to say No (or yes) to extra responsibilities at work
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When to say No (or yes) to extra responsibilities at work

Many Big 4 firms and law firms expect their senior managers, directors, senior associates and legal directors to take on extra responsibilities at work. These are normally non-chargeable responsibilities which will take you away from the day job. The reality is that it is not optional to take on these responsibilities. However, these extra responsibilities…

9 tips for successfully dealing with conflict at work
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9 tips for successfully dealing with conflict at work

Jon Baker, shares his top 9 tips for dealing with conflict in your team and workplace. Here are nine ideas to help you successful deal with conflict at work: Disagreement is not the same as conflict. Disagreement can lead to discussion and learning. It’s easy to sense disagreement and feel oneself getting ready for battle….

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