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What do you do when a client pushes back on fees for out of scope work that they have asked for? In this episode, I show you how to handle that awkward conversation without damaging the relationship. Or getting into trouble with your partners for writing off or discounting the extra fee due. It’s a…
Do you look at partners and wonder how they got such a brilliant senior associate who just ‘gets it’? And how your life would be easier if you had that trusted and capable number 2? The secret is that great deputies aren’t found, they are made. In this episode, I dismantle the myth of the…
Do you ever feel your work gets pushed to the bottom of your junior’s list? Do you worry about being seen as ‘demanding’? The problem often isn’t your team, it’s that in your desire to seem nice, your polite language is being translated as “non-urgent”. This episode tackles the common frustration of having your work…
Does the thought of posting on LinkedIn fill you with a sense of dread? Do you worry about how to avoid the “cringe” or that “icky feeling” of being too salesy? If you see business development on platforms like LinkedIn as a necessary evil, something that feels unnatural and uncomfortable, you are not alone. Many…
This is how to fight back against constant demands from partners and clients stopping you getting to your Business Development actions and plans. Does your week ever feel like a game of Diary Jenga? Do you keep telling yourself you’ll focus on business development “when things quiet down”? You carve out time, but then an…
You didn’t do all that study and gain your qualifications to become a sales person. But that’s exactly who and what you need to be if you want to move your career beyond being a manager or associate. Does the word “selling” make you wince? Do you see business development as something you’ll do later, when…
With so many people working remotely right now, there has never been a more important time to have an online presence. Think about it, everyone is at home and searching online, so if you don’t have a presence, how will your prospects find you? We have always stressed how vitally important your online footprint is…
If you want to accelerate your career in your law firm, accountancy or consulting firm? Then stop neglecting your internal PR! Not doing your own internal PR can be incredibly costly to your career progression in a firm. In fact, get it wrong, and you may find yourself out of a job! Sounds dramatic, I…
Have you ever wondered how much easier your job would be if you didn’t have to deal with difficult clients? You’re not alone! Unfortunately, difficult clients are part of the parcel when working in a client-facing role. So, what is the best way to deal with challenging client discussions? And can we decrease the likelihood…
Generating referrals is a powerful way to grow your client portfolio, but getting your network to send them your way can be challenging. In fact, one innocent mistake could be stopping your network from sending you referrals altogether. In this blog post, we’ll explore a scenario that illustrates the common mistakes people make when trying…
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